Returns and Exchanges
NO refunds or exchanges on closeout items. Please email us @ [email protected] regarding your return or exchange so that we can send you a return and exchange form.Please put refund or exchange in subject line. Read the following. Returns and exchanges on all full price merchandise are accepted within 14 days of the date of order for items. Items must be in 100% new condition, have not been worn or altered. The cost of shipping will not be refunded on returns. Returns and exchanges will not be accepted on sale items so please choose carefully. If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
Returns that have been worn, damaged, or altered from their original condition will be returned to the customer and no refund or exchange will be given. Determination of the condition of an item will be at the complete discretion of IBFRESH BRAND